Covid-19

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To respect our guest and inconsideration for all outr protection from any sort of cold or other virus, we will continue to practice Covid-saftey precautions. Our rooms, equipment, tools and linens are sanitized between each new guest.

Your safety is our number one priority and your cooperation in supporting our efforts to minimize the spread of the any virus is appreciated. We have implemented the following protocols as recommended by BC’s Provincial Health Officer and WorkSafeBC:

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• Entrance to the Salon is strictly prohibited by anyone experiencing symptoms of illness including fever, chills, new or worsening cough, shortness of breath, new muscle aches or headache, sore throat. Access is also prohibited by anyone who has travelled outside of Canada in the last 14 days and to anyone who has been in contact with a person who’s tested positive for or is suspected of having COVID-19. Cancellation fees are waived under these circumstances.

• Face masks will be worn by our staff by request, while receiving treatments (as physical distancing is not possible while receiving treatments) and whenever physical distancing is not possible. A new disposable mask is provided complimentary to all guests.

• Guests are escorted directly into treatment room.

• Additional cleaning time is allocated between guest appointments.

• Entry points are controlled and scheduled for team members, guests, and deliveries with mandatory hand disinfection. Guest arrival times are staggered to control occupancy levels in our reception area. Early arrivals are not accommodated and guest must wait outside in their vehicle until appointment time. If we are running behind a text will be sent to inform the guest.

• All team members have attended a mandatory COVID-19 orientation/training session prior to returning to the workplace.

• Online retail and gift card sales are in place to minimize shoppers in the spa reception area.

• Tools are never shared, and disposable items are always single-guest use. Reusable stainless-steel tools are always sterilized.

• Team Member uniforms are required to be laundered for the start of every shift. 

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Thank you,

Management.